User Support Engineer Permanent

• Over 5 years of demonstrated experience as a User Support Engineer or in a similar capacity.
• In-depth knowledge of Windows and macOS operating systems.
• Proficient in Microsoft Office Suite and a range of other standard business applications.
• Familiar with IT service management (ITSM) frameworks, including ITIL.
• Skilled in diagnosing and resolving hardware, software, and network-related issues.
• Exceptional communication and customer service abilities.
• Solid understanding of cloud computing principles and technologies.