Associate Issuer Services Contract
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@Marc Ellis is #HIRING
Role: Associate Issuer Services
Location: Onsite
Duration: 6 months (Extendable)
Key Accountabilities:
- Receive applications from branches, Group email, and walk-ins on a daily basis.
- File processed applications and other banks.
- Follow up with branches on pending applications.
- Handle email inquiries.
- Track group email requests.
- Print physical applications.
- Attend to walk-in customer service.
- Utilize good Excel and database knowledge.
- Respond to customer calls and email inquiries.
- Work under tight schedules and adapt quickly to new tasks.
- Maintain daily logs tracking all received applications.
- Check the completeness of application supporting documents.
- Prepare applications for archiving and scanning.
- Perform any assigned tasks by the team lead.
Requirements:
- Bachelor’s degree in business administration, banking & finance, accounting, or related discipline.
- Minimum of 5 years’ relevant experience in the banking sector with at least 1-2 years in similar positions of progressively increasing managerial responsibilities in the Issuer Operation function.
- Proficiency in reading and speaking Arabic.
Frameworks, Boundaries, & Decision Making Authority:
- Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.